Royal Retail Store

At Royal Digital Mart, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1Information We Collect

We may collect the following types of information when you visit or shop with us:

Personal Information: Name, email address, phone number, billing/shipping address, payment details, etc.
Transaction Information: Order details, payment method, and billing history.
Technical Information: IP address, device type, browser, and cookies to improve site performance.
Communication Data: Messages, feedback, and queries you send to us.

2How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Provide customer support and resolve queries.
Improve our website, products, and services.
Send you important updates, invoices, or transaction confirmations.
Share offers, promotions, or new launches (marketing communication – you can opt out anytime).
Comply with legal and regulatory requirements.

3Sharing of Information

We do not sell, trade, or rent customer information to third parties. Your personal data may only be shared with:

Payment gateways & banks (Razorpay, UPI, etc.) for secure transaction processing.
Logistics and courier partners to deliver your orders.
Legal authorities if required by law, to prevent fraud or ensure compliance.

4Data Security

We use secure servers, SSL encryption, and trusted payment gateways to protect your data.
While we strive to protect your personal data, no online transmission is 100% secure. Customers are advised to use strong passwords and keep account details confidential.

5Cookies & Tracking

Our website uses cookies to enhance your shopping experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, but certain features of our site may not function properly without them.

6Your Rights

As per Indian data protection laws, you have the right to:

Access and review the personal data we hold about you.
Request correction or update of inaccurate information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal data, subject to business/legal obligations.

7Children's Privacy

Our services are intended for individuals above 18 years of age. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information immediately.

8Updates to Policy

Royal Digital Mart reserves the right to update or modify this Privacy Policy at any time without prior notice. Please review this page periodically for any changes. Continued use of our website will be considered as acceptance of the updated policy.

9Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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Email: support@royaldigitalmart.com